Taxation Portal

Please Read These Refund Policy carefully before using this site

 

1. General Principle: No Refunds for Change of Mind or Once Substantial Work is Done

  • Professional services involve time and intellectual effort. Unlike the service primary “cost” is their time and expertise. Once we start working on your case, that time and expertise have been expended.

  • Irreversible Actions: Filing a tax return, making a payment, or submitting an application to a government portal are often irreversible or difficult to reverse.

2. Situations Where a Partial or Full Refund Might Be Considered:

Refunds, when granted, are usually under very specific circumstances:

  • Double Payment: If you accidentally paid twice for the same service due to a technical glitch, a refund for the duplicate payment should be return.

  • Once Payment is done Amount will be not Refundable: Please Choose of services carefully before payment If you paid for a service, than amount will be not refundable.

  • Inability to Provide Service: If the our team, for unforeseen circumstances (e.g., severe illness, business closure, or a conflict of interest discovered after engagement), is genuinely unable to perform the agreed-upon service, a full or pro-rata refund for the unrendered portion of the service will be provided.

3. Common Reasons Why We Refunds Are Not Issued:

  • Client’s Change of Mind: Deciding you no longer want the service after it has started. than payment is not a refundable.

  • Client’s Delay or Non-Cooperation: If you fail to provide documents on time, provide incomplete or inaccurate information, or do not respond to queries, leading to delays or an inability to complete the service. than payment is not a refundable.

  • Government Delays/Rejections: We cannot guarantee specific outcomes or processing times from government departments (Income Tax, GSTN, MCA). Delays in processing your return by the tax department, or rejection of an application (e.g., GST registration, trademark filing) due to government discretion or your underlying business facts (not the our error) are not than payment is not a refundable.

  • Unsatisfactory Outcome (Subjective): If the outcome (e.g., tax liability, refund amount) is not what you expected, but the our team has accurately applied the law based on the information you provided, than payment is not a refundable.

  • Services Rendered: Once the work is done, even if you subsequently decide you didn’t need it or could have done it yourself. than payment is not a refundable.

4. How Refunds (If Applicable) Are Processed:

  • Written Request: Clients need to submit a refund request in writing by email.

  • Review/Investigation: We will review the request, investigate the circumstances, and verify the claims.

  • Deductions: Any applicable taxes (GST), payment gateway charges, or administrative fees will be deducted from the refund amount.

  • Pro-rata Refund: If a service is partially completed, only a pro-rata amount for the unrendered portion will be refunded.

  • Processing Time: We will Refund process within 7 working days. Process and credit back to the original payment method.

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